Privacy Policy — 789bd Bangladesh

1. Introduction

This Privacy Policy describes how 789bd ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players and visitors who use the 789bd website and mobile application. It applies to all users of the 789bd platform, including registered players and unregistered visitors.

789bd is committed to handling your personal data responsibly and transparently. We understand that privacy matters to our players in Bangladesh, and we take that seriously. This policy is written in plain language so you can understand exactly what happens to your data when you use 789bd.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy. By registering an account or using the 789bd platform, you confirm that you have read and understood this Privacy Policy.

2. Data We Collect

789bd collects personal data in two broad categories: data you provide directly, and data collected automatically when you use the platform.

Data you provide directly:

• Full legal name and date of birth
• Email address and phone number
• Residential address
• Government-issued ID documents submitted for identity verification (KYC)
• Payment method details (bKash number, Nagad number, or bank account details)
• Communications you send to the 789bd support team
• Responsible gaming preferences and self-exclusion requests

Data collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session data including login times, pages visited, and time spent on the platform
• Betting and gaming activity, including game history, bet amounts, and outcomes
• Deposit and withdrawal transaction records
• Cookie and tracking data (see Section 9)

3. How We Collect Your Data

789bd collects your personal data through the following channels:

• Registration form: When you create a 789bd account, you provide your name, contact details, and date of birth directly.
• KYC verification: When you submit identity documents to verify your account before withdrawals are processed.
• Payment transactions: When you make a deposit or request a withdrawal, your payment method details are captured and processed.
• Platform usage: As you navigate and play on 789bd, technical and usage data is collected automatically through server logs and cookies.
• Support interactions: When you contact the 789bd support team via live chat or email, the content of those communications is recorded.
• Responsible gaming tools: When you set deposit limits, session controls, or request self-exclusion, those preferences are recorded against your account.

4. How We Use Your Data

789bd uses your personal data for the following purposes:

• Account management: To create and maintain your 789bd account, verify your identity, and manage your account settings.
• Payment processing: To process deposits and withdrawals in BDT via bKash, Nagad, and bank transfer.
• Platform security: To detect and prevent fraud, money laundering, multiple account creation, and other prohibited activity.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you need it.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where appropriate, including account restrictions where signs of problem gambling are identified.
• Platform improvement: To analyse usage patterns and improve the 789bd platform, fix bugs, and develop new features.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional communications about 789bd offers.

5. Legal Basis for Processing

789bd processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the 789bd service you have signed up for, including account management and payment processing.
• Legal obligation: Certain processing — such as identity verification and transaction record-keeping — is required by law, including anti-money laundering regulations.
• Legitimate interests: 789bd has a legitimate interest in processing data for fraud prevention, platform security, and improving the service, provided this does not override your rights.
• Consent: Where processing is based on consent — such as marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Sharing Your Data

789bd does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors: Your payment details are shared with bKash, Nagad, or your bank solely to process your transactions. These providers are bound by their own data protection obligations.
• Identity verification providers: Where third-party KYC services are used to verify your identity documents, your data is shared with those providers under strict data processing agreements.
• Legal authorities: 789bd may be required to disclose your data to law enforcement, regulatory bodies, or courts where required by law or a valid legal order. We will notify you of such disclosures where legally permitted to do so.
• Fraud prevention: In cases of suspected fraud or money laundering, data may be shared with relevant authorities or industry fraud prevention bodies.
• Business transfers: In the event of a merger, acquisition, or sale of the 789bd business, your data may be transferred to the new entity. You will be notified of any such transfer.

All third parties with whom 789bd shares data are required to handle it in accordance with applicable data protection standards. 789bd does not permit third parties to use your data for their own marketing purposes.

7. Data Retention

789bd retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.

8. Security Measures

789bd takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your data:

• SSL/TLS encryption: All data in transit between your device and 789bd servers is encrypted using SSL/TLS protocols.
• Encrypted storage: Sensitive data including payment details and identity documents is encrypted at rest.
• Access controls: Access to personal data is restricted to authorised personnel on a need-to-know basis. All access is logged.
• Two-factor authentication: 789bd supports two-factor authentication for player accounts to reduce the risk of unauthorised access.
• Regular security reviews: The 789bd platform undergoes regular security assessments to identify and address vulnerabilities.
• Incident response: In the event of a data breach that affects your rights, 789bd will notify affected players promptly and take immediate steps to contain the breach.

9. Cookies and Tracking

789bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help 789bd understand how players use the platform — which pages are visited most, where players encounter issues, and how the platform can be improved. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the 789bd platform. For full details on the cookies used by 789bd, contact the support team.

10. Your Data Rights

As a 789bd player, you have the following rights over your personal data. To exercise any of these rights, contact the 789bd support team. We will respond within 30 days.

Please note that some rights are subject to legal limitations. For example, 789bd cannot delete transaction records that are required to be retained under anti-money laundering law, even if you request erasure. Where a right cannot be exercised in full, we will explain why.

11. Minors

The 789bd platform is strictly for adults aged 18 and over. 789bd does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately and any data collected will be deleted.

If you believe a minor has registered on 789bd, please contact the support team immediately so the matter can be investigated and resolved.

12. Changes to This Policy

789bd may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

Where changes are material — meaning they significantly affect how your data is used or your rights — 789bd will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 789bd platform after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the 789bd team:

Related policies: Terms and Conditions  |  Responsible Gaming  |  FAQ